Understanding AI Feedback

Think of the SimCare AI as a dedicated teaching assistant, one that has been specially trained to help you become a better counselor. It’s not magic; it’s a sophisticated system designed to give you precise, expert-level feedback. Here’s a simple breakdown of how it works.

How Our AI Analyzes Your Session
At its core, our AI is a powerful system that has been trained to understand the patterns and nuances of a counseling conversation. But it doesn’t just guess. When it analyzes your session, it doesn’t rely on generic information from the internet. Instead, it cross-references every part of your conversation against a private, specialized knowledge base built specifically for counselor training.

A Foundation Built on Expert Standards
So, how does the AI know what “good” counseling looks like? Its standards are based on two robust and reliable sources:

1. Major Accrediting Bodies: We have built our system using the official standards and rubrics from the major organizations that accredit counseling programs across the United States. This means the AI is measuring your skills against the same core competencies you are learning in your classes.

2. Expert Counselor Educators: Our own team of seasoned counselor educators and clinical supervisors has worked tirelessly to translate those official standards into practical, real-world feedback. They have helped us build proprietary rubrics that identify the specific skills that define effective and ethical counseling.

By combining these sources, the AI measures your performance against both the broad criteria for professional counselors and the specific, high standards set by SimCare to promote best practices.

Our Commitment to Quality
Our goal is to provide feedback you can trust completely. To ensure the highest level of accuracy, we run constant quality assurance tests on our AI. Our team of human experts continually reviews the AI’s analysis to confirm that its feedback is fair, precise, and genuinely helpful for your development. This rigorous process ensures the system provides the highest fidelity feedback to help you grow your skills with confidence.