Understanding AI Feedback

Think of SimCare AI as a dedicated teaching assistant, specially trained to help you become a better counselor. It's a sophisticated system designed to give you precise, expert-level feedback.

To preface, our feedback is built on expert standards:

1. Major Accrediting Bodies: We've built our system using official CACREP and CSWE standards and rubrics--the major organizations that accredit counseling and social work programs across the United States. This means the AI measures your skills against the same core competencies you're learning in your classes.

2. Expert Counselor Educators: Our team of seasoned counselor educators and clinical supervisors has translated those standards into practical, real-world feedback through proprietary rubrics that identify the specific skills defining effective and ethical counseling.

How Our AI Analyzes Your Session

Our robust AI model scans your entire video recording and transcript, then outputs feedback across five comprehensive tabs. You can explore the corresponding tabs below for more detailed information on each feature.

Chat with Feedback: Ask questions to identify gaps in your conversation and communication skills. Examples: "Did I miss any key emotional signals from the client?", "What therapeutic techniques were most effective?", or "What deeper questions should I have explored?"

Annotated Transcript: The AI analyzes your conversation line-by-line, highlighting demonstrated skills and areas for improvement. For instance, when you said "What specific problems are you experiencing? What has been on your mind lately?", the AI notes you effectively demonstrated "listening" and "pacing" microskills.

Eval Checklist: Analyzes whether you demonstrated key microskills—such as appropriate delivery, avoiding advice-giving, and holding emotional space.

Advanced Skills Checklist: Identifies advanced therapeutic techniques you used, such as "Self-Disclosure to Model Authenticity" or "Immediacy."

High-Level Feedback: Detects therapeutic modalities used (e.g., Cognitive Behavioral Therapy) and provides strengths, areas to improve, and recommendations.

• Strength Example: "The therapist shows respect and validation towards the client's feelings."

• Areas to Improve Example: "The therapist struggled to hold emotional space and create a supportive, empathetic environment."

• Recommendations: "Incorporate advanced counseling skills such as humor, self-disclosure, or immediacy to enhance the therapeutic relationship."

Specialized Evaluation Templates

Beyond general counseling feedback, we offer specialized evaluation and feedback templates for specific conditions and session types--such as Addiction and Substance Use Disorder cases or Termination sessions.

Instructor Control

All feedback can be exported to your instructor for final review and seamlessly integrated into any LMS, ensuring instructors maintain complete control over final grading decisions.