Microphone or Audio Issues

The Client Can’t Hear Me

• You must unmute yourself. Look for this mic icon:

• Most Common: If it’s your first time, Chrome or Edge will ask to allow mic access. If you clicked “Block” by mistake:

  (a) Click the settings lock icon in your browser bar

  (b) Allow microphone and camera access:

• Go back to the Discover page, click the client again, and double-check your mic settings on the setup screen