SimCare Docs
Simulations/Can't Hear the Avatar

I Can't Hear the Client

  • Make sure your speakers or headphones are working
  • Check that your browser tab isn't muted
  • Try going back to the Discover page, click on the client again, and double-check your audio settings on the setup screen. Click "Test Speaker" on this page and ensure you hear a sound:
Test Speaker on setup screen

If all else fails, refresh the page.

Need Help?

For any questions or customization requests, please reach out to tiko@simcare.ai.

💡 Hint: Look for the blue help circle at the bottom right of your screen for quick assistance.