Starting Your First Session
Once you've logged in, it’s time to start your first conversation with an AI Client.
Step 1: Browse the Clients
When you log in, you’ll land on the Discover page. Here, you’ll see:
- A range of AI Client cards, each with a different background and presenting issue (like anxiety or family stress)
- Clients grouped by category to help you choose
Take your time, read the short descriptions, and pick a client that interests you.

Step 2: Click “Start Case”
When you're ready, click the “Start Case” button on any client card.
💡 Recommendation: A pop-up will suggest finding a quiet space where you can speak freely. This helps make the conversation feel more natural and ensures the AI hears you clearly.
Click Continue once you're ready.

Step 3: Read the Orientation Card
Before the session begins, you'll see an orientation card with a short blurb about the client. This gives you key background information to help you prepare for the interaction.

Step 4: Decide on Video (Optional)
You have full control over your camera settings:
- By default, your camera is off.
- If you want the client to see your face, you can turn your camera on.
- This is optional — totally up to you.
When you are ready, click "Start Conversation".

Step 5: Audio & Video Check
You’ll now see a video and audio setup page where you can:
- Test your microphone
- Preview your camera (if it’s on)
- Check your speaker output
⚠️ Browser Permissions: If it's your first session, your browser (Chrome or Edge) will ask for permission to use your mic and camera. Be sure to click Allow when prompted — otherwise, the simulation won't work.

Step 6: Unmute to Begin
Important: The client can’t hear you until you unmute yourself.
Unlike other tools, there is no “Submit” button.
- SimCare automatically listens while you speak.
- The client responds naturally when you are done speaking.
- You can also interrupt the client naturally, just like in a real session.

✅ That’s It
Once you’ve unmuted, your session has officially started. Start talking — the client is ready to listen.